When the Google Play Store crashes, it sometimes gives you an error code. While searching the cyberspace for each code helps, oft it's not necessary. Most Play Store bug require one of v bones fixes.

The Basics of Fixing Google Play Store Problems

There are 5 different fixes for repairing most Play Store errors. You don't need to utilise all of these; try the showtime one and see if it fixes the problem. If information technology doesn't, movement to the next.

The v fixes are:

  1. Finish the app and and so wipe the Store'due south cache and/or data.
  2. Switch from a data connection to Wi-Fi.
  3. Uninstall updates to the Play Store and update it once again.
  4. Refresh your Google account.
  5. Register your device with Google.

Walking through these steps will resolve the bulk of Play Store problems. However, nosotros volition cover some common error codes that these methods won't fix afterward.

Why Modifying Android Causes Google Play Shop Failures

This discussion does not encompass rooted devices or those running a custom ROM. These processes modify Android'southward organization files and thus introduce as well many variables to diagnose. These changes tin terminate the Play Shop from functioning.

That's a big reason why installing custom ROMs or restoring from a backup using a custom recovery sometimes prevents the Store from working. We propose using Titanium Backup, or a similar backup solution, to restore apps with information.

Don't get me wrong; in that location are a lot of reasons to install a custom ROM. Unfortunately, when something goes wrong (as it frequently does), troubleshooting requires greater experience and try than on an unmodified device.

one. Stop App, Wipe Cache and Data

The Google Play Store relies on other processes that run silently in the groundwork. Whenever y'all wipe the Play Store, it's also a good thought to do the same with Google Play services and Google Services Framework---we've looked at updating Google Play services if you desire to try that kickoff.

Optionally, yous may too want to wipe data for Download Manager.

One time wiped, restart your device and then reattempt the installation or update. This may require reentering your login information. Here's a footstep-by-step rundown (the procedure may vary slightly depending on your device and Android version):

First, go to Settings. And then navigate to Apps and find the tab for All. (On Android ix Pie, choose Apps & notifications > Run into all 10 apps.)

Hither, choose Google Play Store. Select Forcefulness Stop, which will kill the app's procedure. Afterward this, tap Storage to get more than options. On the resulting screen, tap Clear Cache to remove temporary data and hopefully fix the problem.

If information technology doesn't, you can try Clear Information. This also wipes the cache, but essentially resets the app to its original course. This means you may need to log dorsum in and configure preferences again.

If the above process doesn't gear up your effect, attempt repeating it for Google Play services, Google Services Framework, and Download Manager. Note that y'all'll need to tap the iii-dot Menu button at the top-right of the All apps screen and toggle Show organization to meet the latter two entries.

We've looked more closely at the "Unfortunately Google Play Services has stopped" error if you're having issues with that specifically.

ii. Switch From Data to Wi-Fi

A lot of apps won't install if you're on an unreliable net connection, which is a mutual effect with mobile data.

To switch from mobile data to Wi-Fi, drag downwards from the superlative of your screen with 2 fingers to open Quick Settings. Printing and concur on the Wi-Fi icon to open up its settings, where you lot can detect a list of nearby networks. If there aren't any suitable ones nearby, await until you're back on your home network.

Information technology's possible to have the contrary trouble likewise. When yous have problems installing an app over a Wi-Fi network, effort switching to mobile information and reattempt installation. If it works, it may require that you lot diagnose an issue on your network.

Finally, you lot should likewise disable your VPN, if you employ one. A VPN can crusade issues with Play Store downloads.

3. Uninstall and Reinstall the Play Store App

On a rooted device, you can uninstall the Play Store app and reinstall it over again from scratch. Simply fifty-fifty on a non-rooted device, you lot can have a like troubleshooting step.

To do this, open Settings > Apps & notifications > Run into all X apps. Select Google Play Shop from the list. On its page, tap the three-dot Menu push button and choose Uninstall updates. This volition revert the Play Shop app to its original version.

Once you've done this, you can update to the latest version of the Play Store in two ways. 1 is only opening the Play Store and selecting Settings from the left slide-out carte. Hither, scroll downwardly and tap the Play Store version entry to check for updates.

Alternatively, you tin can grab a re-create of the Play Shop APK from APKMirror and sideload it to force the update. See beneath for more than info on sideloading.

four. Refresh Your Google Account

Refreshing (removing and re-adding) your Google Account isn't besides hard. Exist warned: Doing this will remove data from your device that's synced with your Google business relationship. This could include messages, photos, contacts, and more.

Outset, go to Settings > Accounts. Select the Google business relationship that's experiencing issues. If multiple accounts suffer from the trouble, you remove them all. On Android Pie, you can simply tap Remove account to erase it. On older versions, tap the iii-dot Carte button and cull Remove account.

Y'all can and so add your business relationship back from the Accounts bill of fare. It'southward not a bad idea to restart your phone after re-adding your account.

5. Register Your Device With Google

In 2018, Google cracked downward on unlicensed Android devices. These are phones and tablets from no-name brands that failed to pay the licensing fees for the Android operating organization. In most cases, Google completely stops the Play Store from working. In other cases, the Play Shop won't run any Google-branded apps, like Gmail or Google Maps.

You might see Error Lawmaking 501 or a warning that yous own an unlicensed device. In other cases, y'all might not receive any error message or alarm at all. Fortunately, Google at present allows unlicensed devices access to the Play Store. But there's a catch: you need to register the device with Google. The procedure is like shooting fish in a barrel.

How to Register Your Android Device With Google

Starting time, download and install the app Device ID to get easy access to your phone's data. If you can't access the Play Store, try sideloading the app from APKMirror. Once installed, re-create the Google Service Framework number.

Second, at present that y'all have the number copied to your clipboard, go to Google's device registration site. Here, you'll demand to log into your Google account. In one case logged in, long-printing the text input box for Google Services Framework Android ID and paste the number copied from the app And so striking the Annals button.

registration screen for unregistered Android devices

Restart your device. Once information technology reboots, yous should be able to either update the Google Play Store or download apps once more equally normal.

Other Google Play Store Mistake Codes and Fixes

Ane XDA user has compiled a mammoth list of Play Shop error codes containing roughly xx common issues. Well-nigh crave yous to perform the actions listed above (cache wipe and similar), although a few are exceptions to this rule.

These exceptions are:

  • Error 498: In this case, your phone's cache is full. Try wiping the cache sectionalization using your phone's recovery.
  • Error 919: Your telephone'southward storage is full. You'll need to free up infinite on your device in gild to keep.
  • Error 403: You're using ii dissimilar Google accounts on the same device. You'll need to utilize the correct account; consider removing the other one.
  • Error 927: The Play Shop is already updating, so there's no reason to troubleshoot this outcome. Only wait until it finishes updating.
  • Error 101: You accept besides many apps installed. Effort removing a few.
  • Fault 919: Your Access Indicate Name settings aren't correct. This requires getting the right APN settings and reconfiguring your device.

Apps to Diagnose Play Store Issues

I of the best resource for these issues is the app Mistake Codes & Fixes, which combines the knowledge of AndroidPIT's users and editors on resolving Android error codes. The app is designed as a reference utility and includes both Android fault codes and Play Store error codes. Input the code y'all see and the app displays potential fixes.

On the downside, the app displays full-screen ads. While ads are a small price to pay for resolving a device-disabling bug, you might adopt to search Google for your particular error code, if you lot haven't solved it yet.

If all else fails, yous tin always effort the Amazon App Shop or F-Droid. Both install on pretty much whatever device and see fewer issues than Google's Play Store.

Resolving Google Play Store Issues

Fixing Play Shop problems isn't impossible. If the basic troubleshooting methods (like wiping the Play Shop'southward cache and data) fail, you tin always look up your particular error code and solve almost whatsoever problem---unless you lot've installed a custom ROM, that is.

Fortunately, y'all tin attempt manually installing Google Apps. This works for both custom ROMs and in cases where y'all don't take the Play Store installed by default.

Keep in mind that y'all might encounter certain Play Store problems, such as blocked apps, if y'all accept relocated. In such cases, updating the land/region setting in Google Play Shop tin can prepare the problem!

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